Marshall Rosenberg
Nonviolent Communication (NVC) is a communication process developed by psychologist Marshall Rosenberg. It focuses on fostering empathy, honesty, self-expression, and compassionate listening in order to resolve conflicts peacefully and create a mutually satisfying relationship.
- Observation: NVC begins with observing and describing the situation without judgement or evaluation. Observations are based on specific, factual observations rather than interpretations or assumptions.
- Feelings: Participants identify and express their feelings in response to the observed situation. NVC emphasizes the importance of expressing feelings honestly and vulnerably, without blaming or criticizing others.
- Needs: Participants identify the underlying needs or values that are contributing to their feelings. NVC teaches individuals to recognize and articulate their own needs, as well as to empathize with the needs of others.
- Requests: Participants make clear, actionable requests that are aimed at meeting their needs in a constructive way. Requests are framed positively and focus on what the speaker would like to see happen, rather than demanding compliance.
Overall, NVC emcourages empathetic listening, honest expression of feelings and needs, and collaborative problem-solving. By practicing NVC, individuals can improve their communication skills, resolve conflicts peacefully, and build deeper connections with others.